Klein Tools Loyalty Rewards

Program Rules

Effective 12:00am on February 1st, 2017, the Loyalty Rewards program will be ending the receipt upload method to acquire points. Instead, we will be offering other ways to earn points through Klein Tradesman Club. If you already have points, don’t worry. You won’t lose them! You will still have the ability to redeem existing or future points.

General conditions

  1. Membership and benefits in the Klein Tools Tradesman Club and Klein Tools Loyalty Rewards are offered at the discretion of Klein Tools, and Klein has the right to terminate the Tradesman Club Program and/or the Loyalty Rewards Program to change the terms and conditions, rules, regulations, policies and procedures ("Program Rules"), benefits, conditions of participation in whole or in part, at any time, with or without notice, even though changes may affect the value of the program points already accumulated.

    1a. Klein Tools may, among other things, withdraw, limit, modify or cancel any award. Members, in accumulating reward points, may not rely upon the continued availability of an award or award level, and members may not be able to obtain all offered awards or use awards.
  2. Membership and participation in the Program is subject to any Program Rules that Klein Tools may, at its discretion, adopt from time to time. The terms of the Program Rules control your membership and participation in the Program and no covenants at law or in equity shall be implied or incorporated. Klein Tools has the sole right to interpret and apply the Program Rules. Any failure to follow Program Rules, any abuse of Program privileges, any violation of law, rule or regulation, any conduct detrimental to the interests of Klein Tools, any fraudulent activity or attempted fraudulent activity, or any misrepresentation of any information furnished to Klein Tools by any member, or anyone else acting on the member's behalf, may result in the termination by Klein Tools of such member's membership, the loss or cancellation of accrued points, awards or benefits, or both, or the loss of other Program benefits. Terminated members shall not be eligible to participate in any aspect of the Program, and members whose accounts have been terminated shall not be eligible to enroll with new accounts.
  3. Klein Tools reserves the right to audit any and all Loyalty Rewards accounts at any time to ensure compliance with the Program Rules, without notice to the Program member. During the course of an audit or investigation a member's account information may be shared with any third party with whom Klein Tools has contracted to assist in performing such audit or investigation. In the event that an audit reveals discrepancies or possible violations, Klein Tools may delay the processing of award redemption requests, cancel any outstanding award redemptions, withhold statements or suspend the Loyalty Rewards account of a member pending completion of the audit. While the account is suspended, the member may continue to accrue points in the account, but no redemptions will be permitted and any outstanding award redemptions will be cancelled. Upon completion of the audit, if a discrepancy or violation has been determined by Klein Tools, in addition to any other remedies described herein, points may be removed from the account of the member to remedy such discrepancy or violation with or without notice to the member.
  4. Each member shall be responsible for remaining knowledgeable as to the Program Rules and the amount of points in such member's account. Klein shall attempt to advise active members of various matters of interest through such means as may be appropriate, such as account summaries, emails and its website, but Klein shall have no liability for any failure to do so. Klein will not be responsible for correspondence lost or delayed in the mail. Each member shall be responsible for advising Klein of any change of address, and Klein shall have no liability for misdirected mail or any consequences thereof. The most current Program Rules may be found on www.kleintradesmanclub.com/rewards-about and this listing is the final authority on the Program Rules.
  5. The accumulation of points and the redemption of awards are subject to specific Program Rules enacted by Klein Tools. Each member is responsible for reading those materials in order to understand such member's rights and responsibilities under the Program.
  6. The Klein Tools Loyalty Rewards Program is maintained for the benefit and participation of individual tool users. Only individuals are eligible for Klein Tools Loyalty Rewards membership, and each individual member may create and maintain only one account in the Program. Duplicate accounts in the Program will be subject to cancellation. Only one account allowed per household, per individual. Only one member may be enrolled per Program account. Program membership is nontransferable. Only the member named on the account will be entitled access to account information. Account information is Klein Tool's proprietary information and members may access information only for the purpose of obtaining information about their account. No member may delegate or grant access (via power of attorney, contract, or otherwise) to a third party.
  7. Accrued points do not constitute property of the member and are not transferable.
  8. Prohibition of sale or barter

  9. The sale or barter or attempted sale or barter of any points, awards or benefits is expressly prohibited. Any awards or benefits transferred or sold in violation of the Program Rules, in addition to exposing the member to the penalties otherwise associated with violations, may be confiscated or canceled. The use of award points that have been acquired by purchase, barter or other conduct in violation of Program Rules may result in termination of membership, cancellation of accrued awards points.
  10. Account activity

  11. Any member who fails at any time to engage in account activity for a period of thirty-six (36) consecutive months is subject to termination of such member's membership and/or forfeiture of all accrued points as of the last day of the 36th month. Activity includes (without limitation) earning loyalty rewards points (as defined in Rule 11), redeeming points for awards.
  12. "Account Activity", for purposes of these rules, shall be deemed to occur when a member accrues Points in such member's account in any manner as outlined and set forth in these Rules, or as otherwise approved by Klein Tools, or when the member redeems any Loyalty Rewards in the member's account.
  13. Points Earned

  14. After February 1st, 2017, points can be earned through a variety of Klein Tools and Klein Tradesman Club marketing promotions. For more information, visit www.kleintradesmanclub.com/rewards-about.
  15. A maximum of 2,500 points may be redeemed each month.
  16. Point expiration

  17. Points accrued in a member's account shall be maintained in the account until it is redeemed for an award or until it expires, whichever occurs first.
  18. Points accrued shall be subject to expiration thirty-six (36) months after they were accrued if they were not redeemed for an award.
  19. Award redemption

  20. The awards available to be redeemed and the amount of points necessary to redeem each award will be set by Klein Tools and published to the members. Klein shall establish the process for award redemption, but redemption shall basically mean the exchange of loyalty reward points in a member's account for a specified award. Certain awards may only be redeemed once per account.
  21. Awards may, at the request of the member, be issued by Klein Tools in the name of the member.
  22. Points earned in two or more different accounts may not be combined to redeem any award.
  23. The award structure is subject to modification, cancellation or limitation at Klein's discretion, with or without notice. The amount of points required to redeem any award may be substantially increased, any award may be withdrawn, and restrictions on any award or its redemption may be imposed at any time.

    18a.The accumulation of points does not entitle Program members to any vested rights with respect to any awards or the Program.
  24. Participation

  25. Participation in the Klein Tools Loyalty Rewards program is restricted to residents of the United States.